The quality objectives: -- development of new products, and continuously meeting the needs of users -- the implementation of international standards, a brand-name products -- the implementation of total quality management, to ensure the pass rate of products manufactured up to 100% -- achievement of quality commitment, letting the user satisfied.
Repair service: 1. Free service in following suitations (1) because of manufacturing design, the product itself quality problems. (2) within the warranty period, due to quality problems appeared in the process of product normal use non-human factors. (3) large projects or products, according to the agreement. 2. Paid service (1) the client made changes without permission or violate our product notes, resulting in loss. (2) the product maintenance more than "five guarantee" period. 3. non Zengxin products or counterfeit products not included in the scope of services. The service description: In the product using process, such as the discovery of products can not be normally used, the user can immediately contact the Zhenrong after-sales service department for consultation by telling the product models, specifications, the use of the environment, damage, date of purchase and the service requirements in detail. In case of problems still can not be solved after asking the after-sales service department, Zengxin will then decide to send people for on-site service.
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